Small Business IT Services

Practical IT support and modernization for teams that need stability, fast response, and clean systems. No enterprise bloat — just disciplined execution and documentation you can actually use.

Managed support M365 / Google Workspace Endpoint & patch management Network & Wi-Fi

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What we handle

The work that keeps your business running.

Managed Support

Tier 1–2 support, onboarding/offboarding, access changes
Ticket hygiene, escalation paths, and response standards
Asset inventory + lifecycle tracking

M365 / Google Workspace

Tenant cleanup, group structure, permissions governance
Email security basics, MFA, secure sharing defaults
Migrations and cutovers (planned, reversible)

Endpoints & Patching

Standard builds, patch cadence, device hygiene
AV/EDR operations (as needed)
Practical hardening baselines

Network & Wi-Fi

Firewall basics, segmentation, secure Wi-Fi builds
Troubleshooting and performance cleanup
Documentation: diagrams and configs summary

Modernization & Cleanup

Fix “IT drift”: stale accounts, devices, permissions
Standard naming, admin runbooks, sane defaults
Reduce repeat tickets with root-cause fixes

Documentation & Handoff

SOPs, runbooks, admin access map
As-built diagrams when needed
Closeout checklist so nothing is tribal knowledge

Pricing ranges

Competitive and predictable. Final pricing depends on environment size, timelines, and documentation requirements.

Hourly (when appropriate)

IT Support / Tier 1–2: $65–$110/hr
Systems / M365 / Workspace Admin: $110–$165/hr
Network / Firewall Admin: $125–$185/hr

Common project ranges

Environment cleanup + documentation sprint: $7.5k–$25k
M365/Workspace hardening baseline: $5k–$18k
Endpoint management setup + patch workflow: $8k–$30k
Network cleanup + as-built: $10k–$45k

If you prefer predictable monthly support, we can scope a fixed set of services and response standards.